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Custom domains for a project

You can put a project on your own subdomain (for example app.yourcompany.com) so customers open the portal on your brand, not only on a GenieForge subdomain.
  1. Open Project Settings for the project.
  2. Under Custom Domains, add a hostname (subdomains only for now; apex domains like yourcompany.com are not supported yet).
  3. At your DNS provider, create:
    • A CNAME from your hostname to the target shown in Project Settings (typically customers.genieforge.app)
    • A TXT record named _genieforge-verify.<your-hostname> with the token GenieForge shows
  4. Click Verify. Ownership is checked first, then SSL is provisioned. Status moves through pending verification, pending SSL, then active.
  5. If SSL is still pending, keep the CNAME in place and use Refresh until the status is active.
The project must be public for the custom domain to resolve for visitors. Platform subdomains like your-slug.genieforge.ai keep working alongside a custom domain. Availability notes: TLS for custom domains depends on GenieForge platform configuration. If Verify fails with a configuration error, contact support@genieforge.ai.