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Getting help

When the docs and in-product Help controls, Signals, or Platform Feedback are not enough, or you need billing, access, or privacy help from a human, email us. In the builder, look for a Help control on a page header (Signals, Publish, Preview, App Settings, End-Users, and more) or next to a settings section. It lists what to check on that screen and opens matching articles. The sidebar Help page is a hub to the same docs, plus a way to replay the welcome tour. Include:
  1. App name (and project if relevant)
  2. Role you were using (builder, Preview as, or portal)
  3. What you tried and what you expected
  4. Exact error text or a screenshot
  5. Whether it happens in Preview, portal, or Build
Also see Troubleshooting, Platform feedback, Status, and Releases.